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From986US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool Queen Room
Max:
2 persons
445 sq. feet 
Bed options:
2 King Size Beds
Heating
Balcony
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Queen Room
Max:
2 persons
445 sq. feet 
Bed options:
2 King Size Beds
Heating
Balcony
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Beachfront King Room
Max:
2 persons
445 sq. feet 
Bed options:
1 King Size Bed
Heating
Balcony
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 7.5 mi
Airports
Cancun (CUN) 10.1 mi
Isla Mujeres (ISJ) 21.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Security
  • Elevator
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cribs
  • Children's buffet
  • Board games
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
Map view
Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Museums
Mayan Museum of Cancun
1800 ft
Restaurants
Restaurante Condimento
800 ft
Retorno Gucumatz Lote 49
El Conquistador
4900 ft
Kukulcan Boulevard Km 17.5 L 49 Hotel Zone
Sevilla Bites & Tapas
2100 ft
Blvd. Kukulcan Km. 16.5 Lotes 45-47
Terranostra
2100 ft
Boulevard Kukulcan Km 21
Sunset Bar
2100 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Da Vinci
1400 ft
Omni Hotel
Xkat-Ik
1800 ft
Kukulcan Km 16. 2 Across from the Mayan Museum
Pina Colada Restaurant
1400 ft
Boulevard Kukulcan Omni Hotels & Resort

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
8.8
Location
8.2
Service
9.0
Dining
6.0
Guest reviews
8.0/10
based on 5 reviews
4.5/5 based on 2730 reviews
8.4
8.4/10 based on 506 reviews
#43 of 195 hotels in Cancun based on Tripadvisor
Oscar
United States of America, February  2025
8.0/10

The Royal Caribbean Hotel offered a clean and spacious room with a stunning beachfront view, making it a great choice for our stay. The staff were genuinely friendly and accommodating, which enhanced our experience. However, we found the dining options a bit underwhelming, lacking authentic local flavors. Overall, it was a decent value for the price, but there’s room for improvement in the food department.

Rooms
9.0
We had a one-bedroom suite that was spacious and clean, featuring a comfortable king-sized bed and a lovely mini-balcony with a beautiful view of the ocean and multiple pools.
Service
10.0
The service throughout the resort was fantastic. Every staff member we encountered was smiling and eager to assist, adding to the overall pleasant atmosphere.
Location
7.0
The hotel is conveniently positioned right in front of the beach, but it is a bit of a distance from downtown Cancun, which can be inconvenient for those wanting to explore more of the city.
Dining
6.0
While breakfast was included and had a decent variety, the overall dining experience felt more American than authentic Mexican, which was a bit disappointing.
Facilities
8.0
The facilities were well-kept and included a large pool area and a small gym. The self-serve laundry was a helpful amenity.
Suzanne
United States of America, January  2025
8.8/10

Our stay at this hotel was nothing short of amazing! We enjoyed a spacious suite with stunning views, perfect for relaxing and enjoying family time. The staff was truly accommodating and friendly, which made our experience even better. Dining could use a little improvement, particularly in variety, but the meals we had were still enjoyable. The pool area and proximity to the beach were highlights. It's a great value for what you get, although we did encounter a couple of minor issues with the beds and restaurant service.

Rooms
10.0
The one-bedroom suite was spacious, clean, and offered breathtaking views. The housekeeper took excellent care of everything, ensuring our comfort throughout our stay.
Service
10.0
The service was fantastic. Every staff member we encountered was polite and went out of their way to assist us, making us feel welcomed and respected.
Location
9.0
The hotel's location was perfect. It felt secluded yet was still close enough to nearby attractions and the beautiful beach, making it an ideal getaway.
Dining
7.0
While the dining options were generally decent, I found the variety somewhat lacking, especially for breakfast. Nonetheless, I enjoyed the fresh fruit offerings.
Facilities
8.0
The facilities were impressive, particularly the pool area that offered a serene atmosphere to unwind. However, space in the gym felt a bit limited for the size of the hotel.
Jeanne
United States of America, December  2024
8.4/10

We had a fantastic time at the resort! The entertainment team was absolutely amazing and really made our stay enjoyable. The pools were beautiful and offered a great space to relax. However, while the food was decent, we felt there could be more variety. The beach is lovely, but be cautious with the waves if you have young children. Overall, a solid experience and we'd consider returning!

Rooms
8.0
The room was clean, comfortable, and spacious with a lovely oceanfront view. However, the air conditioning was quite noisy.
Service
9.0
The staff was extremely polite and attentive, going above and beyond to fulfill our needs.
Location
9.0
The resort is ideally located away from the busy Hotel Zone, providing a peaceful environment while still being easily accessible to attractions.
Dining
7.0
Dining was generally good, but we found the options a bit limited, particularly at breakfast.
Facilities
9.0
The facilities, including the pool area, were beautifully maintained and perfect for relaxation.
Anthony
United States of America, November  2024
7.2/10

During my stay at the Royal Uno, I had a great time overall, but there were some hiccups. The beach access and pools were fantastic, although the dining options struggled to keep up with the high occupancy rate during the holidays. The service provided by some staff was hit or miss, with a few shining stars amongst the crowded atmosphere. Given the busy season, the experience was enjoyable, but I wouldn't recommend visiting during peak times unless improvements are made to the restaurant capacity.

Rooms
8.0
The rooms were spacious and comfortable, equipped with all the amenities a family could need.
Service
6.0
Service was inconsistent; some staff members were accommodating while others seemed overwhelmed and less helpful.
Location
9.0
The location is excellent, right in the heart of the hotel zone with easy access to a stunning beach.
Dining
5.0
While there were some decent food options, the long wait times and limited variety were disappointing.
Facilities
8.0
The hotel facilities, especially the pools, were well-maintained and a highlight of our stay.
Jacob
United States of America, November  2024
7.8/10

Our stay at the hotel was quite enjoyable, thanks to the spacious and clean room with a stunning beachfront view. The staff were exceptionally friendly and attentive, making for a pleasant experience. However, the dining options could use improvements during peak meal times, and the breakfast service was often chaotic. The pool area was lovely and well-maintained, but do keep in mind that the beach access might not be ideal for everyone due to its location.

Rooms
9.0
The room was spacious, clean, and provided breathtaking views of the beach. I really appreciated the comfort it offered.
Service
10.0
Throughout our stay, the staff were incredibly friendly and attentive, which significantly added to our overall experience.
Location
7.0
The hotel is situated in a beautiful area, although it is somewhat remote from the central parts of the hotel zone, requiring a bit of planning to reach nearby attractions.
Dining
5.0
Dining was a mixed experience; while some meals were excellent, waiting for a table often led to frustrating queuing, particularly during peak dining hours.
Facilities
8.0
The pool facilities were impressive and well-maintained, providing a relaxing atmosphere for guests to unwind and enjoy.
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Rooms and Guests2 Guests, 1 Room